SMS Notifications
Last updated: August 31, 2026365 Sports Online (operated by Code Stack Technology LLC) offers an optional SMS text-message notification program for users who want booking and recording updates delivered directly to their mobile phone in addition to email and push. SMS is off by default and is fully optional; the service is completely usable without it.
Program description
We send transactional text messages only - no marketing, promotions, or recurring campaigns. Messages are triggered by your own activity on the platform: a court booking, a game starting, a recording becoming available, etc.
Message types
Booking confirmations - sent immediately after a court reservation completes
Booking reminders - sent before your reserved time slot
Booking cancellations and refund updates
Recording-purchase confirmations - sent after a paid recording purchase completes
Recording-ready alerts - sent when your purchased recording is processed and viewable
Sample message
365 Sports: Booking #1234 confirmed at Mike's Home, Court A, Sat 2:00 PM. View: 365sports.online/my-bookings. Reply STOP to unsubscribe.
How to opt in
SMS is off by default. There are two ways to consent:
At account creation — on the Register page, provide a mobile number and check the "SMS notifications" box. The disclosure on that form covers message types, frequency, rates, STOP/HELP, and links to this page and our Privacy Policy.
From your account — sign in and visit your Account page. In the Notification Preferences section under Text Message (SMS) Notifications, enter a mobile number and toggle on the categories you want to receive. Each toggle you enable confirms your consent for that category.
Either method requires affirmative consent — we never enable SMS automatically. See our Privacy Policy and Terms for details.
How to opt out
Reply STOP to any text message you receive from us. STOP requests are honored immediately and you will receive a one-time confirmation. You can also disable the SMS toggles in your account preferences at any time.
Help
Reply HELP to any message for support information, or email support@365sports.online.
Frequency and rates
Message frequency varies and is event-driven; a typical user receives 0-5 messages per week, only after taking an action on the platform. Message and data rates may apply per your wireless carrier plan. Carrier and 365 Sports Online are not liable for delayed or undelivered messages.
Service provider
SMS messages are delivered via Microsoft Azure Communication Services. Phone numbers and message content are processed by Azure under Microsoft's privacy and security commitments solely to deliver the messages you have requested.
Contact
Questions about our SMS program? Email support@365sports.online.